Question Solved1 Answer Ethics in Information Technology Critical Thinking Exercise: Software Warranty You are a member of the legal department of a relatively new software firm, which is about to release its first product after two years of development. The software was developed for use by owners of rental property and is capable of doing all the necessary accounting, including the calculation of state and federal income taxes, associated with the property rental business. The software has an impressive array of features—many more, in fact, than its competitors—and is priced very competitively. You have been struggling to define the terms of the warranty that will accompany the software product. You want to keep the warranty simple to limit the firm's potential liability in the event it does not meet the expectations of customers. The head of software development, on the other hand, wants to create a warranty that will stand out as far superior to the competition in that it spells out the specifics of what the software will and will not do. What are the pros and cons of each approach?

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Ethics in Information Technology

Critical Thinking Exercise: Software Warranty

You are a member of the legal department of a relatively new software firm, which is about to release its first product after two years of development. The software was developed for use by owners of rental property and is capable of doing all the necessary accounting, including the calculation of state and federal income taxes, associated with the property rental business. The software has an impressive array of features—many more, in fact, than its competitors—and is priced very competitively. You have been struggling to define the terms of the warranty that will accompany the software product. You want to keep the warranty simple to limit the firm's potential liability in the event it does not meet the expectations of customers. The head of software development, on the other hand, wants to create a warranty that will stand out as far superior to the competition in that it spells out the specifics of what the software will and will not do. What are the pros and cons of each approach?

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First of all the consumer should know the truth as false claims can land your company in a bad place and a bad place in the market. So, be true to consumers. Pros of your approach are that you are keeping it short and compact as it is easier for your consumers to read and amend on it and also it will secure your place in the market as more compact things will give you a better name in the market. Cons of your approach are that you are limiting yourself by giving less or limiting ... See the full answer