【General guidance】The answer provided below has been developed in a clear step by step manner.Step1/3Solution to the following given Questions: - Question 4 - You are an IT technician. A client calls you indicating that they are experiencing problemswith a particular program on their pc- It works for a short tirne but then suddenly terminates-You have confirmed the problem is not hardware related.Examine the above scenario and determine what type of software problem the client mighthave. Suggest how it can be solved and provide him with tips as to how to reduce thechances of such a problem arising in the future.Sol- The customer may be experiencing a software crash or software instability with the specific programme on their PC, according to the description of the event. Software defects, conflicts with other applications or drivers, a lack of system resources (such memory or CPU use), corrupted programme files, and other issues can all contribute to this type of issue.To solve this problem, would recommend the following steps:Update the program: Check if there are any available updates for the program and install them. This can often fix bugs and improve stability.Check for conflicts: Check if there are any conflicts with other programs or drivers on the system. Disable any unnecessary programs or services that may be interfering with the program.Increase system resources: Check if the system has sufficient resources such as memory and CPU usage. If the program is resource-intensive, consider upgrading the system hardware or closing any other programs that are not necessary to free up system resources.Reinstall the program: If none of the above steps work, try reinstalling the program. This can fix any corrupted program files that may be causing the problem.As an IT technician i will recommend the following suggestions to lessen the likelihood that such an issue may occur in the future:Update software regularly: Install updates for all installed apps on a regular basis.Reputable software should only be used: Reputable software should only come from reliable sources.Avoid installing needless apps: Steer clear of installing programmes from sites you don't trust.Utilize antivirus software: To protect yourself from viruses and malware, install and use a reliable antivirus programme.Consistently maintain the system: Carry out maintenance procedures such file cleanup, system optimization, and error checks on a regular basis.Explanation:Please refer to solution in this step.Step2/3Question 5:You have been newly appointed as a database administrator of an organisation. Takingprecedence in your list of tasks is selecting a database management system (DBMS) foryour organisation.Explain how to select the correct DBMS for your organisation.Sol- As the system will be in charge of maintaining and organising essential data that the business depends on, choosing the right database management system (DBMS) for an organisation can be a crucial choice. Here are some guidelines to follow while choosing the best DBMS for your business:Identify the organization's data requirements: It is important to first identify the types of data that the organization needs to store, process and analyze. This includes factors such as the volume of data, the complexity of data, and the types of data that the organization deals with.Establish the budget and resources accessible to the organisation: Establish the budget and DBMS resources, such as hardware, software, and human resources.Think about the capabilities and features of several DBMS choices: Compare the features, functions, and performance of several DBMS solutions to the organization's data re ... See the full answer