QUESTION
Which substitute product attribute influences the industry more?
Group of answer choices
Relative cost
Relative price performance
Relative supply
Relative demand
Value attainment is crucial for which of the following?
Group of answer choices
Customer satisfaction
Competent team member
User involvement
Top management support
“Internet commerce has drastically lowered the capital requirements for new entrants”- what is the consequence of this phenomenon?
Group of answer choices
Higher price
More competitors
More customers
Higher profit
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